Advocacy is taking action to support people to say what they want, secure their rights, pursue their interests and obtain services they need.
Who is the service for?
People who are eligible for the ILCP range of services who have difficulty expressing their views and upholding their rights. We are also commissioned by Lambeth Council to provide independent advocacy support under the Care Act 2014 advocacy duties. The duty to arrange advocacy applies to people who have “substantial difficulty” and do not have an “appropriate individual” to support them during specific social care processes.
What does the service do?
We provide one-to-one issue-based advocacy, supporting people to express their views, wishes and needs on a range of issues that include community care, needs assessments, reviews of care and support plans, health, housing and keeping safe from abuse. We also work with disabled parents whose child is going through Child Protection processes.
We support people to be more involved in decisions about their lives, understand their rights and responsibilities and ensure that their rights are upheld. We work with people who can instruct their advocate and we represent people who cannot.
How do we receive referrals?
We have an open referral process and accept referrals from both professionals and people wishing to use the service. People can get in touch with us by phone, email or at one of our drop-ins.
What happens after the referral?
We will get in touch within 5 working days.